Disasters are costly, disruptive events that result in severe damage to the economy, the environment, property, and death. Hurricanes, tornadoes, tsunamis, earthquakes, and pandemics are clear examples of disruptive events. In less than a year, the COVID-19 global pandemic caused widespread loss of lives, damage to the economy due to business closures, supply chain disruptions, and soaring US unemployment rates. As companies grapple with these challenges and the impact on business operations and profitability, senior leaders are making the difficult decision to change direction. If this happens, it will be important to develop a clearly defined, people-focused change management plan